Tuesday 17th November 2009, Park Inn Hotel, Heathrow


Welcome to the Customer Focus Groups

31 Media, the publisher of Customer Magazine, the authoritative, thought provoking, and informative source of information on all issues related to how business align themselves to be totally customer is launching a specifically designed programme of Focus Groups that bring together senior decision makers and key market suppliers for a series of well thought-out debates.

In our role as information provider we spend a lot of time speaking and listening to our customers and then seeking out innovative ways to meet their needs. It has become apparent that senior decision makers wish to discuss their current challenges in a meaningful and structured manner with a view to finding pragmatic and workable solutions to what are invariably complex issues.

Suppliers, who are naturally keen to meet these professionals want to gain a clearer understanding of these challenges and identify how, through meaningful dialogue, they can assist. This logic coupled with Customer Magazine’s consistent desire to drive the market forward has prompted us to launch the Customer Focus Groups for 2009!!